Our singular purpose is to provide our clients measured results - specifically increased customer traffic, sales and efficiencies - through world-class client care, where we anticipate client needs prior to their asking.
IF YOU ARE LOOKING FOR
MARKETING RESULTS, AT A QUANTIFIABLE PRICE POINT,
YOU'VE FOUND THE RIGHT
PRODUCTION & CLIENT CARE
FSI/COUPON BOOK PRINT
DIRECT & SHARED MAIL
FRANCHISEE ON-LINE PORTALS
FULFILLMENT & INVENTORY
OUTDOOR & POP SIGNAGE
WGi specializes in providing national chains with world-class franchisee care. All WGi Client Advisors are college-educated, business and advertising experts, with full autonomy to resolve franchisee questions or issues themselves, on first contact. Our
custom on-line franchise portals make ordering easy and reporting a snap. Client Advisors collaborate with multiple vendor partners and client management to offer the most efficient price points that match customer needs.
While some WGi clients collect franchisee marketing dollars for
a centralized spend, others allow their franchisees to custom order. For decentralized systems, you need a partner that understands your brand guidelines, and can tactfully communicate and enforce brand compliance with franchisees.
The Creative Services department at WGi is incredibly efficient, accurate and lightning fast, which allows Client Advisors to
push non-inventoried items, into print production within 24 hours. Our graphics and support teams understand intense versioning and efficiently form up pre-press for large print runs.
OUR WORK IS
CUSTOM ON-LINE CLIENT PORTALS
WGi offers free customized on-line shopping carts for clients with basic needs. Some clients require an enterprise system, with multiple payment options, such as PO, credit card, P-Card, GL codes and/or advertising accrual points. WGi enterprise websites offer intuitive design, secure user accounts and order history. One client utilizes Approval Process, so managers can approve franchisee orders.
OUR NOTABLE STANDARD FEATURES INCLUDE:
SHIPPING UPDATES TO CUSTOMERS
COLOR CHARTS, SIZE CHARTS, SPEC SHEETS
ACCESS CODES FOR UNIQUE PRODUCT/PRICE BY MARKET
INCENTIVES OR ADVERTISING ACCRUAL POINTS TRACKING/PURCHASING
COMPLETE API's FOR SHIPPING/SALES TAXES
INVENTORY TRACKING, COUNT DOWN, & RE-ORDER POINTS
BACK-END REPORTING WITH PERMISSION LEVELS
BACK-END IMPORTING OF CLIENT INFORMATION
MANY MORE OPTIONAL FEATURES
WGi FULFILLMENT PRACTICES
CUSTOMIZE FULFILLMENT OPTIONS TO MATCH CUSTOMER NEEDS
FULFILL FROM VENDOR THAT PRODUCES THE MOST PRODUCTS
SHIP REMAINING INVENTORY TO MAIN PRINT FACILITY
SHIP NATIONAL ORDERS FROM ONE FACILITY
UTILIZE 1-OFF DROP SHIP WHERE PRICE/SPEED/NEEDS DICTATE